Orders and Payment

Default solution folder, feel free to edit or delete it.

How do I place an order?
To place your order online, simply click on the " Learn More" button next to the product you would like to purchase. Click on the "Checkout&qu...
Tue, 25 Mar, 2014 at 1:14 AM
Where are you located? (About Us)
We currently do not have a physical store where we sell our products. We are located online and we ship products from our warehouse in Maryland to anywher...
Wed, 30 Apr, 2014 at 5:57 AM
What methods of payment are accepted?
We accept Visa, Mastercard. We're sorry, we cannot accept personal or third-party checks.
Mon, 28 Apr, 2014 at 1:48 AM
Do I have to register to place an order?
No, but if you register on Shikenan African shop you can save order information, your shipping address as well as payment information.
Thu, 17 Oct, 2013 at 1:30 AM
Security Information: Are my transactions secure?
Shikenan African Shop  uses industry standard SSL encryption (scrambling) to insure safe transmission of secure information. For more information, please se...
Fri, 9 May, 2014 at 2:50 AM
What if I forget my password?
Click on "I forgot my password" and enter your email address. A link will be sent to your email address to reset your password. Please note that a...
Thu, 17 Oct, 2013 at 1:30 AM
What do I do if I receive a Payment Processing Error?
Our customer service team is able to assist you with any payment processing error, so please contact us (via phone or email) with any problems you may have ...
Thu, 17 Oct, 2013 at 1:30 AM
What if an item I ordered is not in stock?
Shikenan African Shop will contact you to notify you of the backorder. When the item is back in stock we will ship your backorder immediately at no addition...
Thu, 17 Oct, 2013 at 1:30 AM
Can I make some changes after placing my order?
Yes. You may call us at 240 - 200 -0037 or email us at support@shikenan.com to let us know of the changes.
Thu, 17 Oct, 2013 at 1:30 AM